Gum disease therapy

Everything

the clinicians are excellent : highly professional, careful and cheerful. As are the receptionists.

Generally I would have no complaints at all as all of the staff are always so kind aand welcoming, however with my treatment this week I personally would have preferred to be told what was being done when at each stage of the treatment; all I could see was lots of different things being put in my mouth but not knowing why etc. The dentist explained what he was going to do, ie root canal however I have to admit I was a little anxious and I feel that if I was told along every step this may have eased this a little. This is why i have used the 'neither satisfied nor dissatisfied' option on the section relating to satisfaction. Other than this, no issues

All the staff are polite friendly and helpful Reassuring

Seen on time, everyone is friendly and helpful, very clean premises

The Hygeneist is a real professional as is her assistant.

This is an excellent dental practice, from the helpful and friendly receptionists to the Hygienist and Dental Practitioner. Everyone is caring, friendly, kind and efficient. The waiting room is always a clean and pleasant place to sit with interesting and informative videos to watch while waiting.

Just easy . Reception good , clinician thorough friendly and relaxed Check out easy

Did what I expected

From start to finish this is an efficient and welcoming surgery. Customer service is paramount and all members of staff are a delight.

All staff are very friendly and helpful.

Very professional approach to my treatment. Courtesy throughout and well informed staff.

My wife and I visited Sturminster Dental Care today having been away from the area for some time and having had to use other dentists. The reception and treatment we received was outstanding. The reception team are kind, professional, and welcoming. Emmanuel ( our dentist) was truly exceptional, so skilled, gentle and supportive … simply second to none. Darren ( our hygienist) is equally brilliant and uses new and modern techniques which are much more effective and gentle on the gums and teeth. A really outstanding practice which we highly recommend. In addition their fees are very reasonable for the service they provide. Thank you.

I had never met the clinician before but he totally put me at ease. I was given the option of having the tooth extracted there and then or to wait for a later date.As I'm due to fly to Canada next week I opted to have treatment there and then. He was so gentle and explained each step of the process. Apart from the injection I did not feel anything - except relief when the tooth came out easily. I was given clear advice on what to do/not to do for the next 24 hours and to contact the surgery if I had any concerns. I am really grateful and pleased with the outcome ... no pun intended. :)

Polite, efficient, respectful and a brilliant service

An excellent dental surgery. All the staff are friendly and helpful. Ian is an excellent dentist and Wendy is without doubt the best hygienist I have experienced. Everywhere from the moment you step in the door looks and feels clinically clean.

Very efficient and professional staff

Ian Mercer is a likeable pleasant person and explains what is going to happen during any procedure

Helen the dental hygienist is a lovely lady and very very good at her job. She always introduces me to the nurse and does her best to make me feel comfortable and always advises me of what she is going to do. Helen really encouraged me to give up smoking. With her gently persuasive approach. She also advises me on how to clean my teeth better. Thank you Helen for your service. Keep doing what you do.

As a very nervous patient they are always so helpful and professional and make me feel safe and relaxed