Emergency dental care

If you have toothache, a broken tooth that is causing you discomfort or have damaged your mouth in an accident, please give us a call on 01258 473397. If you call early in the morning we will try and arrange an emergency dental appointment for you for the same day.

As we work on an appointment system, all emergencies have to be fitted in between or after the existing appointments. We will try our best to minimise waiting time for emergency patients, but we respectfully ask patients to be aware that in some cases there may be an unavoidable delay.

If you are experiencing a dental emergency outside of our normal working hours and require the advice and/or services of a dentist, please telephone the practice on  01258 473397 for information on how to contact the on-call dentist. This includes evenings, week-ends, bank holidays, and any other period of closure e.g. between Christmas and New Year. Our private out-of-hours emergency care is provided by the247dentist www.the247dentist.com who are located in Poole.  The "out-of-hours" patient line for registered patients of our practice is 03301 759 995.  Fees are applicable for using their services. 

If you are a member of the Global Dental Scheme (i.e., you receive your dental care under one of our care plans or maintenance plans), you may be able to claim this fee back (subject to policy terms and conditions). (Please ensure that you get a receipt for any payments made. If you require any assistance in how to claim this fee back, please contact the Global Dental Scheme directly on 0333 3580 499 or download the Request for Assistance forms from their website, www.globaldentalscheme.co.uk If you are a member of Global Dental and require emergency dental care while away from home or outside of the UK, then please telephone +44 333 3580 477 or email 247@globaldentalscheme.co.uk.

While waiting for your appointment, you may want to try the following steps to help you manage any dental emergencies:

• If you are in pain, use an over the counter pain reliever such as paracetamol (unless advised not to by your GP)
• Rinse your mouth out with warm water
• Apply pressure on any bleeding areas using gauze or a wet teabag
• Apply an icepack to your cheek if there’s any swelling
• If you have access to it, cover any major cracks with temporary dental cement
• Cover any broken teeth with milk, saliva or saline solution

Whilst the above steps may help you manage any dental discomfort, it's still important to see a dentist ASAP in order to address the underlying issue and prevent further deterioration.